Welcome to Kaarigaricraft. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

Kaarigaricraft is an online platform offering handcrafted and premium phone cases and accessories. These Terms & Conditions apply to all users, visitors, and customers of our website.

We reserve the right to update, modify, or change these terms at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

2. Product Information

• All products displayed on our website are described as accurately as possible.
  
• Minor variations in color, texture, or finish may occur due to lighting, screen resolution, or handcrafted detailing.
  
• Product images are for representation purposes only.
  

3. Pricing & Payments

• All prices listed are in Indian Rupees (INR).
  
• Prices are subject to change without prior notice.
  
• Payments must be completed in full at the time of order placement.
  
• We use secure payment gateways to ensure safe transactions.
  

4. Order Acceptance

• Placing an order does not guarantee acceptance.
  
• Kaarigaricraft reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or incorrect information.
  
• In such cases, customers will be informed accordingly.
  

5. Shipping & Delivery

• Orders are processed within 24 hours on business days.
  
• Delivery typically takes 3–5 business days after dispatch.
  
• Delivery timelines may vary due to courier operations, holidays, or unforeseen circumstances.
  
• Tracking details are shared once the order is dispatched.
  

6. Cancellation Policy

• Orders can be cancelled only before processing.
  
• Once an order is processed or shipped, cancellation is not possible.
  
• Cancellation requests are subject to order status.
  

7. Exchange Policy

• Exchanges are allowed only for damaged, missing, or incorrect products.
  
• Exchange requests must be raised within 72 hours of delivery.
  
• A clear, unedited unboxing video is mandatory.
  
• Customers must contact support via WhatsApp with the Order ID and issue details.
  
• Exchanges are valid up to 7 days from delivery, subject to verification.
  

8. Refund Policy

• Refunds are not applicable under any circumstances.
  
• This is a strict exchange-only policy for eligible cases.
  

9. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information during checkout.
  
• Not to misuse, duplicate, or exploit website content for commercial purposes.
  
• Not to engage in fraudulent activities or false claims.
  

10. Intellectual Property

• All content on the website, including images, designs, logos, and text, is the property of Kaarigaricraft.
  
• Unauthorized copying, reproduction, or use of content is strictly prohibited.
  

11. Limitation of Liability

Kaarigaricraft is not liable for:

• Delays caused by courier partners or external factors.
  
• Minor product variations.
  
• Loss or damage beyond our control after dispatch.
  

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact & Support

For order-related queries, exchanges, or support, please contact our customer support team via the official WhatsApp channel provided on our website.

By placing an order with Kaarigaricraft, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.